Contact & Community

We read every signal that comes in.

Questions about your station's setup, a feature you need, or just want to talk shop with other broadcasters — this is the frequency for it.

Support ChannelOn air
Avg. response timeUnder 4 hours
Sign-On

Get in touch

Tell us what's going on with your station and we'll route it to the right person.

We typically reply within one business day.
✉
Email support
support@broadcastflow.ai
◐
Live chat
In-app, weekdays 9am–6pm ET
▤
Help center
Guides for every module, updated weekly
All systems operational
On Air

Where broadcasters talk to broadcasters

Trade presets, troubleshoot builds, and see what other stations are shipping.

Cue Sheet

Frequently Asked

The questions we get most often — expanded so you don't have to file a ticket for them.

When you connect your own key (BYOK) for a provider, generations on that provider are billed directly by them — nothing runs against your BroadcastFlow AI quota. You keep the built-in Pro quota untouched for anything you haven't BYOK'd.
Text (Claude), images (Nano Banana / GPT Image), Sora 2 video, and Whisper STT all run on our shared Emergent key with monthly caps. ElevenLabs voice, LALAL.AI stems, Mubert music beds, Kits AI vocalists, Synthesia/HeyGen avatars, and Stripe billing need your own key.
Go to Dashboard → Subscription and click 'Cancel plan'. Your Pro features stay active until the end of the current billing period — no pro-rated refunds, but no early cutoff either. You keep full library access on the free tier after cancellation.
Yes. Every script, audio file, image, and video generated through BroadcastFlow AI belongs to your station and can be exported at any time. We don't relicense customer output for training or resale.
Yes. Every module has a bulk-export option (audio + metadata as ZIP; scripts + analytics as CSV/JSON). If you cancel, your data stays available for export for 90 days before it's purged.
Yes — 14 days of full Pro access, 50 AI generations included, one station, no credit card required. You can start from any 'Start free trial' button on the site.
Station Spotlight

Built by broadcasters, for broadcasters

“
We went from manually clipping our morning show for social to publishing it in minutes with Vision Studio. Our engagement didn't just grow — it stayed consistent.
Program Director
independent FM station